Terms and Conditions

  1. The client understands and expressively convenes that the usage of this service is at his/her own risk, and more specifically but without limiting the generality which precedes, neither Mustang Technologies Inc. or any of its information providers, employees or representatives guaranty that the service will be uninterrupted or without error, nor do they guaranty or make any declaration concerning the results obtained following the use of this service.

  2. The service and all other deliverable products provided by Mustang Technologies Inc. or by all people under its authority are provided “as needed” and  “according to availability” without guaranty of any kind.  Neither Mustang Technologies Inc. nor any participant in the creation, production or presentation of the product may be held responsible for any direct, indirect, accessory, particular, or consecutive damage following the usage of the service or the incapacity to do so.  The client thus understands and expressively convenes that Mustang Technologies Inc. does not guaranty data or the files transmitted or received by the client will not be corrupt or within a reasonable delay, that such data or such files will not be intercepted or that other users will not obtain access to the client’s computer or that the content or all other co documents accessible by the service do not contain viruses or all other deleterious elements of components.

  3. Neither Mustang Technologies Inc. nor any of its information providers, employees or representatives is responsible for long distance telephone fees run up by the client while using the Internet Service.

  4. Except upon indication, the installation fees associated with the services and those representing the first month of Internet service are payable cash upon signature of the contract.  The subscription costs are payable the first day of the billing period.  Fees of $25.00 are billed to the residential clients and $50.00 for commercial clients for checks returned due to insufficient funds as well as for all accounts sent to a credit company.

  5. The Internet “dial up” connection cannot be used in parallel.  If more than one connection is made in parallel one the same account, the client will be billed for multiple accesses.

  6. Administration fees of two percent (2%) per month (26.82% on an annual basis) are added to the client’s account for all unpaid sums following the day they are due.

  7. No refunds will be granted for cancellation once the Internet Company’s server confirms the first connection.  In the eventuality of cancellation, the amount due must be paid in full.

  8. All payments made by the client will first be applied to the amount due on the clients bill beginning with the most distant billing period with the balance applied to the amount due in the currant billing period.

  9. The re-subscription of Internet service will be automatic for the same period as the previous period initially chosen by the client

  10. To change the Internet subscription terms, the client must make a written request, at least 30 days prior to the end of their current contract, which clearly identifies the new subscription plan among those currently being offered.

  11. To end an Internet service subscription, the client must submit a written notice no less than 30 days prior to the end of their contract otherwise; the client will be invoiced for 50% of the remaining contract.

  12. If the customer wishes to terminate his contract prior to the end date of his contract, the customer will be required to pay Mustang techno, all sums due + 50% of the remaining contract.  The customer must nevertheless send a written notice requesting a cancellation as well as meet the terms of clause 11 above. 

  13. For pre-approved withdrawals to be taken from your Visa, Master Card, Amex or Discover please fill out the attached section and return it to us as soon as possible.  Pre-approved withdrawals will begin the month following the company’s reception of this document.

  14. All prices are subject to change without notice and do not include applicable taxes.  If required, the configuration at the customer premises is not included in the prices with the installation.